Technical Questions and Support

If you have technical questions related The Mop usage you may:

Both ways are private, the second one is more prefferable. Please remeber that we can read and write in English only.

To receive a proper answer from our Support Team, please, include in your e-mail the following information:

  • product name (The Mop),
  • version number (e.g., 2012.0.44),
  • license key (if applicable),
  • description of the problem.

It will be great if you send us a screenshot with the bug you're trying to describe.

Please read our Support Guaranty Policy carefully to be sure that your question will be answered.